FAQWhat people usually ask us

Everything you need to know before getting started. If your question isn't here, ask us in the free consultation.

The free consultation

What does the free consultation include?

A 30-minute video call: you tell us about your business and your goals, and we give you a first read on where your biggest opportunity is. No strings attached. We keep spots limited each month so we can give every person the time they deserve.

How do I book it?

Fill in the form. We'll email you shortly to pick a day and time.

Do I need to prepare anything?

No need. If you like, have your website or social media handy and think about what you'd like to improve in the coming months.

Plans, timelines and payment

How long does each plan take?

Essential, 2 to 3 weeks; Strategic, 5 to 6; Partnership, 8 to 10 plus the monthly fee; Custom is defined with you. Timelines also depend on how quickly you share information with us.

How do I pay?

Essential is paid upfront. Strategic and Partnership, 50% upfront and 50% on delivery, or in full upfront with a 5% discount. The monthly fee is paid at the start of each month.

Can I start with Essential and upgrade later?

Yes. If you move from Essential to Strategic, we deduct what you've already paid.

What does launch pricing mean?

These are the prices for the first 10 spots in October and November 2026. You keep that price for the whole project.

How we work

How are you different from a freelancer, an agency or a social media manager?

Unlike a freelance designer, you don't just get a logo: you get analysis, strategy and an action plan. Unlike a big agency, we work on fixed-scope projects with clear pricing, designed for businesses of 1 to 10 people. And unlike a social media manager, we don't post for you: we build the foundation (brand, experience and plan) so any channel can work.

Do you manage my social media?

No. We build the foundation and give you the tools so you, or whoever you choose, can run it.

Do you guarantee a number of clients?

We don't promise client numbers. We promise clarity, consistency and a measurable plan, with actions and a calendar.

Industries and professional rules

I'm a licensed therapist, physical therapist or lawyer: do you follow my professional rules?

Yes. We design your brand and messaging without promising results, and we ask for consent before using any case or testimonial. This is general guidance, not legal advice: before launching, check with your licensing board or professional association.

I haven't opened my business yet. Is this for me?

Yes, and it's the best time. We help you define who you serve, how you stand out and how to land your first clients, whether you're opening a business or offering a service on the side.

My industry isn't listed. Can you help?

If your business takes care of people, probably yes. Tell us in the free consultation and we'll be honest about whether we're a good fit.

Team and countries

Do you work with businesses in the US?

Yes. We work remotely with businesses across the Americas and Europe, and bring together the team each project needs.

What languages do you work in?

English and Spanish. Deliverables come in your business's language.

Who will work on my project?

A small team we put together for your project: a strategist who stays with you from start to finish, plus design and specialists as needed.

Book your free consultation

30 minutes to understand your business and show you where to start. No strings attached.

  • A first read on your brand and your market
  • Your biggest opportunity, clearly explained
  • Limited spots every month

Book your free consultation

30 minutes to understand your business and show you where to start. No strings attached.

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