Live online workshops for front desk, client care and sales teams: marketing ideas made simple and applied to every role in your business.
Pick one topic per workshop or several in a pack. Tap each one to see what they take away.
What they learnYour clients' moments of truth and pain points, how your service feels from start to finish, and a value proposition built on giving and sowing.
What they take awayEveryone knows which moment they look after, what hurts the client and how to give more than expected.
What they learnWhat lifetime value is and why a client who comes back and refers others is worth far more than a new one.
What they take awayA team that looks after the relationship, not just today's sale.
What they learnFrom first contact to follow-up: steps, messages and protocols that work.
What they take awayClear protocols and ready-to-use messages.
What they learnWe analyse your service flow step by step and how your brand shows at every point, inside and outside your premises, always.
What they take awayA consistent 360° brand at every client touchpoint.
What they learnHow a business works as the sum of everyone, not one area alone, and how values show in everyday work.
What they take awayA team that understands its part in the whole and works aligned.
What they learnWhat makes a client want to talk about you, give a testimonial and recommend you without being asked.
What they take awayPeople who want to share their experience with you, more testimonials and more referrals.
What they learnGoing from a business that provides a service to a community your clients feel is theirs.
What they take awayConcrete ideas so clients stay, take part and bring others.
What they learnTrack 2 or 3 things the team can improve every week.
What they take awayClear goals and a team that sees its progress.
What they learnRather than learning lots of tools, building judgement: when to use AI, what for, what to always check and how to protect your clients' data.
What they take awayA shared judgement across the team to use AI well and free time for what matters.
What they learnIf, when we talk with you, we spot another need in your team, we prepare a new topic just for your business.
What they take awayA workshop tailored to what your team needs right now.
30 minutes with you to learn about your business, clients and the roles in your team.
90 minutes live online: simple ideas and exercises with your real business.
A summary with actions per role and the recording for anyone who missed it.
The price is per workshop, not per person. People from different areas can join, up to 12: the idea is for the whole team to be aligned on the chosen topic.
90 minutes, up to 12 people
$390
With 12 people, it comes to about $33 per person.
One topic a month
$990
Each extra person above 12: $25
Still have questions? Doo answers right away.
Yes, live on a video call. Each person can join from their role or the team can gather in front of one screen.
Yes. Before the workshop we talk with you for 30 minutes and prepare examples and exercises with your business and clients.
Up to 12 people per workshop. If you're more, each extra person has a small cost, or we split the group.
For now we run them online. If you'd like in person, write to us and we'll see depending on your city.
30 minutes to understand your business and show you where to start.
